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Заблокировали аккаунт на PayPal. Что делать?
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Всем здравствуйте! Возникла проблема — пришло письмо с PayPal, что я заблокирован
We’ve found that your PayPal account is directly related to another account
which we’ve limited for misuse of our policies. As such, your PayPal
account has also been limited and any open claims you may have filed will
Any attempt to open a new account will result in the same action. Please
send any questions you may have to .
Protection Services Department».
Написал им, спросил за что? Ответили «Dear Андрей Титов,
Thank you for contacting PayPal regarding your limitation.
We appreciate your interest in PayPal. Unfortunately, our decision to limit your account is final.
PayPal reserves the right to limit any account that is involved in high risk
behavior — including accounts that have an unusually high transaction reversal rate. As a result of this limitation you will not be able to send or receive funds and we will suspend any open claims and we will deny these claims. Your purchases are no longer eligible for PayPal Buyer Protection, and future claims will be denied. Please feel free to continue and pursue a resolution directly with the seller.
To minimize the disruption to your business, you can continue to log in to your account for the next 180 days.
If you have a negative balance, please add money to your account to bring your balance to at least zero. (If you choose not to resolve your negative balance, we may take legal steps to collect the money.)
Visit the Resolution Center to resolve any outstanding buyer complaints or
If you’d like to refund any of your buyers, you can reply to this email with the transaction details. We’ll send a refund on your behalf using money from your PayPal balance.
Here’s how to view the status of a buyer complaint:
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Select “Open Cases” from the drop-down menu next to “View.”
4. Click “Status” next to the transaction.
After 180 days, we’ll contact you to let you know how to withdraw any money that remains in your PayPal account. You can transfer the balance in your PayPal account to your bank account or ask us to send you a check. (You can’t withdraw your money now because we want to make sure that you have money in your account to cover any new complaints or chargebacks.)
PayPal, an eBay Company
Please don’t ‘reply’ to this email. We don’t monitor this inbox. To get in touch with us, log in to your account and click ‘Contact Us’ at the bottom of any page.
PayPal (Europe) S.à r.l. & Cie, S.C.A.
Société en Commandite par Actions
Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
RCS Luxembourg B 118 349
Copyright © 1999-2013 PayPal. All rights reserved.».
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